What we collect,and why.
Short version: we collect what we need to build your battery, ship it to you and support it afterwards. We do not sell your data to anyone.
This policy covers advancedelectricshop.com, operated by Advanced Electric, Erwin, North Carolina, USA. Last updated September 2026.
What we collect
Only what the job needs.
When you order
Name, email, phone, billing and shipping address, and what you bought. We need every one of those to build and deliver a battery.
Payment details
Card details are entered directly with our payment processor and are never stored on our servers. We see the last four digits and whether payment succeeded — nothing more.
When you create an account
Your email, a password (stored hashed, never in readable form) and your saved addresses.
When you contact us
Whatever you put in the message. Support threads are kept so we have your history if a pack needs warranty work years later.
Dealer applications
Business details plus documents you upload — resale certificate, business licence, storefront photo. These are stored privately and seen only by Advanced Electric staff.
Affiliate accounts
Your contact details, channel link and the payout handle you give us, so we can actually pay you.
Cookies
What is stored in your browser.
Essential
Your cart and your login session. The site cannot function without these.
Referral tracking
If you arrive through an affiliate link we store a small cookie recording which affiliate sent you, so they get credited if you buy. It lasts 60 days and contains nothing but their referral code. Clear your cookies and it is gone.
Security
Cloudflare Turnstile runs on our forms to block automated abuse. It is a privacy-preserving alternative to CAPTCHA and does not track you across sites.
Who else sees it
Only the people who have to.
Carriers
UPS, FedEx or USPS get your name, address and phone so they can deliver. Lithium shipments require a signature, so the carrier also records who received it.
Payment processor
Your payment details go directly to our processor, who handles them under their own privacy policy and PCI obligations.
Nobody else
We do not sell, rent or trade your information. We do not hand your email to marketing companies. If a court or law enforcement compels disclosure we comply, and that is the only other exception.
Your control
Ask and we will do it.
See what we hold
Email us and we will send you a copy of the data associated with your account and orders.
Correct it
Addresses and contact details are editable in your account, or we will change them for you.
Delete it
We will delete your account and personal data on request. Order records we have to keep — tax and warranty obligations — but they can be disassociated from your account.
Stop emails
Unsubscribe from anything marketing at any time. You will still get transactional emails about orders you have placed, because you need those.
Keeping it safe
Security and retention.
The site runs over HTTPS. Passwords are hashed. Dealer documents are stored privately. Order records are kept as long as tax and warranty obligations require, and account data until you ask us to remove it.
No system is perfect. If we ever became aware of a breach affecting your data, we would tell you rather than hope you did not notice.